1. Booking and Payment:
- Advance Booking: 50% advance payment required for secure booking.
- Booking Confirmation: All bookings are confirmed only upon receipt of a non-refundable deposit or full payment as specified.
- Payment Methods: Payments can be made via bank transfer, UPI, Credit/ Debit Card or other methods as agreed upon.
- Final Payment: Full payment is typically required at least 10 days before the tour departure date.
2. Cancellations and Refunds:
- Cancellation fees apply based on the timing of cancellation relative to the departure date.
- Refunds, if applicable, will be processed according to our cancellation policy.
- No refunds will be provided for unused services once the tour has commenced.
- Policy ensures clear communication and outlines cancellation penalties.
- Cancellation notice required at least 10 days before tour start date.
3. Itinerary Changes:
- Alterations: Yamuna Tour & Travels reserves the right to alter itineraries due to unforeseen circumstances or events beyond our control.
- Substitutions: Comparable substitutions may be made if necessary.
4. Travel Documents:
- Responsibility: Travelers are responsible for ensuring all necessary travel documents (passport, visa, health certificates, etc.) are valid and obtained in advance.
5. Health and Insurance:
- Insurance: It is strongly recommended that travelers obtain adequate travel insurance to cover medical expenses, trip cancellations, and other unforeseen events.
6. Responsibility and Liability:
- Limitation of Liability: Yamuna Tour & Travels is not liable for any loss, injury, damage, delay, or inconvenience caused by force majeure or any other event beyond our control.
- Responsibility: We act only as agents for transportation companies, hotels, and other suppliers, and are not liable for their acts or omissions.
7. Code of Conduct:
- Behavior: Travelers are expected to behave in a manner that is respectful to others, including fellow travelers, guides, and local residents.
8. Complaints:
- Procedure: Any complaints should be brought to our attention as soon as possible during the tour so that we can take appropriate action.
9. Jurisdiction:
- Governing Law: These terms and conditions are governed by the laws of [Jurisdiction], and any disputes shall be settled in the courts of [Jurisdiction].
10. Agreement:
- Acceptance: Payment of a deposit or full payment shall be deemed acceptance of these terms and conditions.